We will charge your credit card right before we ship your order. Depending on how far your location is from our factory in Toledo, Ohio, that can be up to five business days before your machines are delivered.
For rentals less than 28 days long, we will charge your credit card for the full amount of your rental fee, supplies, shipping and handling, and tax when we ship your order.
For rentals more than 29 days long, but shorter than one year, we will charge your card for the 4-week rental rate, supplies, shipping and handling, and tax when we ship your order. After that, we will charge your card every 28 days the 4-week rental rate plus applicable tax.
For rentals longer than one year, we will charge your card for the monthly rate, supplies, shipping and handling, and tax when we ship your order. After that, we will charge your card the 12-month rental rate plus applicable tax each month on the day your machine was delivered.
When you’re ready to return your equipment, call our customer service department at (833) 736-8677 to arrange for the return shipment. We will calculate your final payment and you will only be charged for the time you used since your last payment.