To return your machines, call our customer service representatives at (833) 736-8677. Our hours of operation are Monday through Friday, 8:00 AM to 5:00 PM Eastern Standard Time. We stop charging you for your rental on the day you call. During that call, we will confirm your pick up location and arrange a pickup time.
If your account has a balance, we will charge your credit card for your final billing and the return freight at that time. If it has been 1 to 7 days since your last billing, you will be billed one times the 1-week rental rate. If it has been 8 to 14 days since your last billing, you will be billed two times the 1-week rental rate. If it has been 15 to 28 days since your last billing, you will be billed 4-week rental rate.